Changing Your Email Password

Changing your Mailbox password

Changing your email password is quick, easy and only takes a few minutes. It can be completed in two stages.

Changing your password in your control panel

Go to: mcp.livemail.co.uk. This is where you can login to your Mailbox Control Panel.

Once logged in, you will see the following tabs available to edit information and modify your settings. The tabs are not necessarily the same for all mailboxes, as the administrator of your domain will have chosen which of these to make available to you.

Click the Change mailbox password link in the Administration tab.

To change your password, enter and confirm your new password in the text boxes provided, then click Save Changes.

Note: It can take up to ten minutes for your password change to become effective.

You will receive confirmation that the password has been changed.

Your mailbox password has now been changed. If you use webmail to access your emails you will now need to use your new email password to access webmail.

Changing the mailbox password in your email software.

Once you have changed your mailbox password within your control panel, you will need to update your email software with these new details. This article will explain each step of the process for the most popular email software.

Outlook Express

Step 1: Open Outlook Express.

Step 2: Click Tools then Accounts in the drop down menu.

Step 3: Select the Mail tab, then highlight your email account and click Properties.

Step 4: A new window will open. Select the Servers tab.

Step 5: Enter your new mailbox password in the text box provided, and click Apply to make the change.

Step 6: Click OK then Close to close the account window and return to Outlook Express.

Windows Mail

Step 1: Open Windows Mail

Step 2: Click Tools then Accounts in the drop down menu.

Step 3: Highlight your email account and click Properties.

Step 4: Enter your new password in the text box provided and click Apply to save the changes.

Step 5: Click OK, then Close to close the accounts windows and return to Windows Mail.

Outlook 2003

Step 1: Open Outlook 2003.

Step 2: Click Tools, then E-mail Accounts in the drop down menu.

Step 3: Select the button marked View or change existing e-mail accounts and click Next.

Step 4: Select your email account and click Change.

Step 5: Enter your new password in the text box provided and click Next to save your changes.

Step 6: Click Finish to close the window and return to Outlook 2003.

Outlook 2007

Step 1: Open Outlook 2007.

Step 2: Click Tools then Account Settings in the drop down menu.

Step 3: Select the E-mail tab, then highlight your email account and click Change.

Step 4: Enter your new mailbox password in the text box provided and click Next.

Step 5: Click Finish to save your changes, then Close to return you to Outlook 2007.

Thunderbird

Step 1: Open Thunderbird.

Step 2: Click Tools, then Options from the drop down menu.

Step 3: Click the icon marked Privacy at the top of the screen, and click on the Passwords tab.

Step 4: Click Edit Saved Passwords.

Step 5: Select the Passwords Saved tab. A list of your saved passwords will appear. Click on the passwords you have changed and click Remove.

Quick Tip: If you have an Advanced mailbox, you should also remove your SMTP password from the account.

Step 6: Once you have removed your passwords, click Close and OK to return to Thunderbird. Next time Thunderbird connects to your mailbox you will be prompted for your new email password.

Mac Mail

Step 1: Open Mac Mail.

Step 2: Click Mail, then Preferences in the drop down menu.

Step 3: Click the Accounts icon at the top of the screen.

Step 4: Select your mailbox, then enter your new password in the text box provided.

Step 5: Click the red close window button in the top left corner and, when prompted, click Save to save the changes.

Entourage

Step 1: Open Entourage.

Step 2: Click Entourage then Account Settings from the drop down menu.

Step 3: Highlight your email account and click the icon marked Edit.

Step 4: Enter your new password in the text box provided and click OK.

Step 5: Click the red close window button in the top left corner and return to Entourage.

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